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A Practice Manager’s experience

April 11th, 2020

Following up from Carolyne Crowe’s advice on how best to look after yourself and your team during the crisis, we eavesdrop on a conversation between retired vet, Nicky Paull and her friend Renay Rickard who looks after a multi-site mixed practice with 120 staff including 41 vets.   Kernow Vets recently won a Healthy Workplace award from Cornwall Council and take their team wellbeing really seriously.  Renay talks about what that looks like in practice, the particular stresses she faced as leader and some of her coping mechanisms.

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